Frequently Asked Questions

COMPLIANCE|360 is our flagship all-in-one compliance package that includes medical waste disposal, sharps management, annual OSHA and HIPAA training, compliance audits, and access to our NETZERO|360 sustainability dashboard, all for $360/month with no long-term contract required.

Unlike Stericycle, BAC offers transparent pricing with no hidden fees, bundled compliance services (not just waste pickup), a dedicated local team that answers the phone, and sustainability reporting through NETZERO|360. Most facilities save 20-40% by switching.

BAC runs direct medical waste routes across the Bay Area and Northern California as a CDPH-permitted transporter, with same-day response from our Fairfield headquarters. Compliance consulting and training are available nationwide, and for disposal outside California we coordinate vetted local partners under our quality standards.

We serve medical offices, dental practices, veterinary clinics, biotech labs, cannabis dispensaries, pharmaceutical companies, automotive shops, and any facility that generates regulated waste or needs compliance support.

Yes. We provide annual OSHA training, HIPAA certification, bloodborne pathogen training, DOT hazmat training, and CPR/First Aid classes. All certifications are tracked through your NETZERO|360 dashboard.

Most facilities are fully onboarded within 5-7 business days. This includes a compliance assessment, waste stream evaluation, container placement, and staff training scheduling. Emergency services are available for urgent situations.

We handle biohazardous/medical waste, sharps, pharmaceutical waste, chemotherapy waste, pathological waste, and trace-chemo materials. We also manage hazardous waste streams for automotive and industrial facilities, including used oil, solvents, and universal waste (batteries, fluorescent lamps, e-waste).

Red bags for biohazardous waste, FDA-cleared sharps containers for needles and blades, black containers for RCRA hazardous waste, and yellow containers for trace chemotherapy items. During onboarding we label every container and train your staff on proper segregation, it is the single biggest factor in avoiding fines.

Improperly segregated waste can trigger Cal/OSHA citations and force the entire load to be treated as the most hazardous component, drastically increasing disposal costs. If our driver finds contamination during pickup, we document it and work with your team to fix the process, we would rather train than penalize.

Yes. We provide reverse distribution and witnessed destruction for non-controlled pharmaceuticals and DEA-controlled substances (Schedules II-V). All destruction is documented with certificates of destruction for your records, satisfying DEA 21 CFR 1317 requirements.

In most cases, yes. Many Stericycle contracts have auto-renewal clauses, but California law (and several other states) limits enforcement of evergreen service contracts. We review your agreement, identify your cancellation window, and handle the termination letter on your behalf.

No. We coordinate the start date with your current provider's final pickup so there is zero gap in service. Your containers are swapped, staff is trained, and manifests transfer seamlessly, typically within a single business day.